Company Name: Dywix Travel Services LLP
Website: www.dywix.com
Introduction
- At Dywix Travel Services LLP (“we”, “our”, “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile app, or book travel services with us.
- By accessing or using any part of our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following information from you:
a. Personal Information
Name, address, email, and phone number
- Date of birth, gender, and nationality
- Passport and ID details (for travel bookings)
- Payment and billing information
b. Usage Data
- IP address, browser type, and device info
- Pages visited, time spent, and referring to website
- Cookies and tracking pixels
c. Travel Preferences
- Trip history, destination choices, accommodation type
- Food preferences, activity interests
3. How We Use Your Information
We use your data to:
- Book and manage travel reservations
- Provide customer support and service updates
- Send trip confirmations and itineraries
- Personalize your travel recommendations
- Improve our website and services
- Send promotional emails (with opt-out option)
4. Sharing Your Information
We do not sell your personal data. We may share it with:
- Travel partners (airlines, hotels, tour operators) for booking fulfillment
- Payment gateways for secure transactions
- Legal authorities when required by law or for fraud prevention
- Third-party service providers for analytics, email delivery, or customer support
5. Data Security
We use industry-standard encryption and security protocols to protect your data. However, no system is 100% secure, so we encourage you to protect your own login credentials and devices.
6. Cookies Policy
Our website uses cookies to enhance user experience and analyze traffic. You can manage your cookie preferences via your browser settings.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold
- Request correction or deletion
- Withdraw consent to marketing
- Object to certain data uses
To exercise your rights, email us at pkg@dywix.com
8. Children’s Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect data from children without parental consent.
9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website with an effective date.
10. Contact Us
For questions about this Privacy Policy or your personal data:
📧 Email: pkg@dywix.com
📍 Address: Dywix Travel Services LLP, [Plot No. 232, 1st Floor, Bharat Vihar, Old Palam RD, Dwarka Sec 15B New Delhi-110078]
🌐 Website: www.dywix.com
